FAQ

Frequently
Asked 

Questions

General
Does OpenAI allow creators to monetise their GPTs?

Yes! We have this confirmed directly with OpenAI on multiple occasions that creators can monetise their GPTs.

What is Top Road? What is GPT Tools?

Top Road is our company name, and the product we have developed is called GPT Tools.

GPT Tools is an 'action' that you can add to your GPTs to enable additional capabilities such as generating secure payment links, authenticating users and tracking analytics.

How much does it cost?

Our monthly account fees vary based on which plan you select: 
- Free $0
- Pro $10
- Business $90

In addition, transactions incur 20% fee which are deducted from your earnings.

How do I withdraw my earnings?

Login to your dashboard, select ‘My Balance’ from the dropdown menu icon & click ‘Request Withdrawal’.

Minimum withdrawal amount is $10.

Payouts are processed via PayPal.

How do I cancel my Top Road account?

You can cancel anytime by email help@toproad.ai with the subject line ‘Cancel Top Road Account’.

We will then cancel the monthly subscription fee and guide you through uninstallation including removing the GPT Tools action from your GPTs, cancelling ongoing user subscriptions and paying out your final wallet balance.

Do you have a referral program?

Yep! Exisiting builders can refer new builders and earn up to $1,111 per friend.

Eligible referrals are for new builders only — so this means folks who have never signed up for a paid GPT Builder Toolsaccount (Pro or Business) under any email address. If we find that a referral doesn't meet the eligibility requirements, we will adjust your rewards accordingly.

Support
Do I need to code to install GPT Tools?

No, you don't.

How secure is GPT Tools to process payments?

We use Stripe for processing payments which has enterprise-level security.

Once installed, GPT Tools generates secure payment links within the chat that is specific to the GPT, session and user requesting it.

The payment amount is stored in our database so it is immune to prompt hacking.

How does charging a monthly subscription work?

Installing GPT Tools gives your custom GPT the capability to ability to authenticate users through email verification, generate payment links, check if payment has been successful, and send the user an email receipt.

By enabling a monthly subscription, you are effectively putting your GPT behind a paywall. As long as the user pays a recurring monthly subscription, and can use the GPT as much as they want. Users may cancel their subscription at any time.

Can I allow my users to try my GPT before they are asked to pay?

Of course! You have the option to add a free trial period during installation.

How can I allow my paying customers free access to my GPTs, but not anyone else?

Yes, whitelisting is a core feature for our Business tier plan.

By adding user email addresses to a whitelist, they can access your GPT without being asked to pay.

If they share the GPT to someone else who is not on your whitelist, that new person will be asked to pay a normal subscription amount.

Product
Why isn't my GPT calling the gpt-tools.co action?

GPTs call actions at their discretion. It's therefore important you add the instructions and add the knowledge file provided during the installation process.

My GPT calls the gpt-tools.co action, but shows a connection error?

There is a current problem that causes users with European IP addresses to have trouble connecting to OpenAI's servers with using GPT actions.

We have escalated to OpenAI for a permanent solution.

In the interim, we advise you to use a private VPN and set your location outside of Europe (we have tested and found that USA, Canada, Australia and the Philippines all work).

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